Google Analytics helps you to track the volume and understand online visitors' behaviour to better optimise your services and products
If you are using Google Analytics to track the volume of your hotel website, you are also allowed to put your own Google tracking code into the Mobile Concierge pages, here is how.
Getting the Tracking/Measurement ID from Google Analytics
1. Create Property
Admin -> Create Property
Property is an identifier to tell which website or mobile application you would like to track. In our case, you may name it as Hotel Name - KAI
Choose the right time zone and currency.
Choose your business details and click Create
2. Choose Platform
Choose Web as the platform to set up a data stream.
3. Set Up Data Stream
Here you should add the URL for tracking and give the Stream a name to identify.
Website URL: You should use your mobile concierge URL which is {yourhotelsubdomain}.gokai.co
(please replace {yourhotelsubdomain} with your own subdomain)
Stream Name: Give the stream a name to identify
Click Create Stream to get the details
4. Get the Measurement ID
The measurement ID will be shown in the stream details. Copy the ID and open KAI portal.
Save the ID to KAI Portal
Settings -> General -> Analytics
Paste the Measurement ID and Save
You have successfully added the Google tracking code into KAI mobile concierge, you may start viewing the data in your Google Analytics portal.
There might be a delay in showing the events captured. Data processing latency is typically 24-48 hours.