Add Google Tracking ID into the Mobile Concierge

Google Analytics helps you to track the volume and understand online visitors' behaviour to better optimise your services and products

If you are using Google Analytics to track the volume of your hotel website, you are also allowed to put your own Google tracking code into the Mobile Concierge pages, here is how.

Getting the Tracking/Measurement ID from Google Analytics

1. Create Property

Admin -> Create Property

Property is an identifier to tell which website or mobile application you would like to track. In our case, you may name it as Hotel Name - KAI 

Choose the right time zone and currency.

Choose your business details and click Create

2. Choose Platform

Choose Web as the platform to set up a data stream. 

3. Set Up Data Stream

Here you should add the URL for tracking and give the Stream a name to identify.

Website URL: You should use your mobile concierge URL which is {yourhotelsubdomain}.gokai.co

(please replace {yourhotelsubdomain} with your own subdomain)

Stream Name: Give the stream a name to identify

Click Create Stream to get the details

4. Get the Measurement ID

The measurement ID will be shown in the stream details. Copy the ID and open KAI portal.

Save the ID to KAI Portal

Settings -> General -> Analytics

Paste the Measurement ID and Save

You have successfully added the Google tracking code into KAI mobile concierge, you may start viewing the data in your Google Analytics portal.

There might be a delay in showing the events captured. Data processing latency is typically 24-48 hours.