A step-by-step guide to help you create an upselling product in KAI
Before you start this process, we suggest you have the product details with you, including the Description, Inclusion, Terms & Conditions, Price and Images.
Upselling -> Product Catalog -> Add Product
By clicking the Edit icon, you may update the existing product.
1. Product Validation and Price
- Use default language or choose a language before you start
- Product Name
- Product Type: Choose from the dropdown list
- Start & End date: The period of sale
- Redemption End: The deadline to redeem the product
- Original & Discounted Price: Give a discount for online sales to drive revenue. You may set discounted price by keying in the amount or choosing a percentage
- Inclusive of Taxes & Charges: KAI will calculate the price to show during the purchase process
- Online Exclusive: An additional tag will be added to the online-exclusive products
2. Product Details
- Description: What is the selling point?
- Advanced Reservation: KAI will notify the email a purchase has been done
- Inclusions: What is included in the product? Show the details to your guests.
- Terms & Conditions: Simply your T&C to shorten guest's decision-making process.
3. Product Visibility
- Facility: Tag the product to a facility will increase the visibility of this product
- Third Party Distribution: If you connected KAI to Facebook Shop, Include the product into thrid party distribution will show the product in your Facebook Shop automatically
- Visibility: Whether you want to show this product in mobile concierge to the public or make it accessible by the URL only
- Enable: The product is only available after it is enabled
- Exclude Pay at Hotel Text: If you will collect money in advance, by choosing Yes, the Pay At Hotel text will be removed during the purchase process
- Test Product: If you want to use this product to test the process, set it as Yes
- Photos: Upload at least one product photo
4. View the Product
The product has been created, view the product in the mobile concierge.