Customize your check-in form
Contactless -> Online Check-in -> Configuration
The hotel may customize Check-in Form by enabling different pre-set modules.
1.Arrival Information
2.Departure Information
3.E-Ticket Uploading
(If you need this to arrange a connecting flight for guest)
4.Dietary Requirements
(If you need a guest to confirm his food dietary and allergy)
5.Hotel Service Voucher
(If you need this to verify booking upon check-in)
6.COVID-19 Health Declaration
(If the government requests hotel to collect, you may choose Basic or Comprehensive declaration form)
7.Additional Check-in Policies
(If you have special check-in policies to notify guest)
Settings -> Online Check-in
The hotel may add up to 3 emails for receiving notification of Online Check-in Completion.
Engagement -> Guest Journey -> Configuratione -> Online Check-in
The hotel may customize Check-in invitation email template and decide when to send out the invitations.
1.Online Check-in Duration
(Consider 2-4 days giving guest enough time to complete online check-in)
2.Email Template
(Use Personalization Tokens to personalize the email.)
3.Online Check-in Button
(Ensure to add “Online Check-in” Token into email template)