- HELP CENTER
- SYSTEM NOTIFICATIONS
- SURVEY COMPLETION
Survey Completion
Take action to survey completion notification
Why do you receive this email?
- In the pre-arrival survey completion email, the guest will provide their stay preferences, interests, food allergy and special requirements. This information is not only for KAI to personalise the pre-arrival upsell but also for hotels to enhance the guest stay experience.
- Hotel can communicate with guest for service arrangements according to the information provided in the survey form.
When do you receive this email?
- Once a survey is submitted by the guest, the notification will be sent out

