Make your mobile concierge friendly to your guests to access by using a customized subdomain.
KAI allows hotels to use a customized subdomain to replace the default hotel-ID domain for your mobile concierge.
By using customized subdomain will make your mobile concierge friendly to access to your guests.
Property -> Hotel -> Subdomain
1. Click Edit
Key in the subdomain you would like to use.
The subdomain must be at least 3 characters long and contain only alphanumeric characters or dashes. A subdomain cannot start or end with a dash.
2. Submit Change Request
Our IT team will check the availability of the subdomain you submitted before activating the subdomain.
3. Receiving a Confirmation
If the subdomain you requested was occupied, we will contact you. Otherwise, you will receive a confirmation of the subdomain activation. Your mobile concierge can be accessed by the subdomain.