Create Campaign

Completed creating the email and the guest segment, you are now ready to send personalized marketing emails. Just one more step.

Here are the step-by-step instructions to guide you on how to create a campaign.

Go to Engagement -> Marketing -> Campaigns: https://prism.gokai.co/engagement/marketing/campaigns

You may either create a new campaign or edit an existing campaign from here.

Follow the steps on the left side to complete the Campaign settings:

1. Select a segment from the dropdown list to send your campaign to

Customise "Send To" field by choosing from the dropdown list

2. Select an email address to send from

*Important: the hotel MUST complete custom domain configurations before sending marketing emails. If you haven't done so, please refer to this instruction: 

https://help.gokai.co/en/knowledge/custom-email-domain

3. Use a subject to catch the attention of your guests

Personalisation tokens are available to be inserted into the subject

4. Select a date and time to send out your campaign.

You may choose either Schedule for later, Send now or Recurring:

Based on your email, you can select the frequency for recurring emails:

And decide when the recurring email should be sent out:

5. Select an email from the dropdown list to use in this campaign:

6. Save and send the campaign to your guests with one click.

 

**Please note that Custom Domain must be completely and successfully configured before marketing emails can be sent. To configure a Custom Domain, please refer to the below instructions:

https://help.gokai.co/en/knowledge/custom-email-domain