Embed Online Check-in to Hotel Website

Hotel brand.com site is the best place for your guests to get further information about your hotel facilities and services. It will also help the hotel to get more online check-in completed during pre-arrival.

This article will help you to understand how to set up online check-in for on your hotel website.

Option #1 Embed with the overlay to search reservation

This option is for hotels who have a basic website developing capability.

1. Clicking the Check-in button will show an overlay popup. This is to ensure consistency on your brand website.

The popup should include "Confirmation Number", "Last Name" and "Check-in Date" fields for guests to fill.

2. Get Redirect page and Redirect the guest to the Online Check-in Page

Contactless -> Online Check-in -> Configuration -> Preview Online Check-in Search

Please redirect the guest to your online check-in page with parameters:

- resv_no
- last_name
- check_in_date

Redirect to your online check-in page with parameters:

https://[hotel subdomain].gokai.co/checkin/search?resv_no=<123abc>&last_name=<tan>&check_in_date=<YYYY-MM-DD>

3. Online Check-in

Fields will be pre-filled with your URL parameters. Guest can proceed with online check-in if the reservation is found.

Option #2 Embed Check-in Button Only

If you don't have a web developer to develop the popup overlay, you can also add a button and redirect to the below check-in page without passing any parameters.

1. Clicking the Button to Redirect to your online check-in page without parameters:

https://[hotel subdomain].gokai.co/checkin/search

2. Search reservation on the check-in page

The hotel may choose either one to set up the website online check-in.