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HELP CENTER
    • 中文 - 香港
  • 中文 - 香港
GUEST JOURNEY
  • ACCOUNT SETTING
    • ADD NEW USER
  • SYSTEM CONFIGURATION
    • GUEST JOURNEY
    • PRE-ARRIVAL SURVEY
    • MOBILE CONCIERGE
    • PLACES
    • UPGRADES
    • CHECK-IN
    • EMAIL DOMAIN CONFIGURATION
    • PMS/CM INTEGRATIONS
  • SYSTEM NOTIFICATIONS
    • PRE-ARRIVAL
    • SURVEY COMPLETION
    • VOUCHER BOUGHT
  • RESERVATIONS
    • ADD/IMPORT RESERVATIONS
    • UPDATE RESERVATION STATUS
  • OPERATIONS
    • UPSELLING
    • ONLINE CHECK-IN
    • GUEST PROFILES
    • GUEST JOURNEY
  • MARKETING
    • GUEST SEGMENTS
    • EMAILS
    • CAMPAIGN
  • OPTIMIZATION
    • PRODUCT OPTIMIZATION
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      1. HELP CENTER
      2. SYSTEM CONFIGURATION
      3. GUEST JOURNEY
      • ACCOUNT SETTING
        • ADD NEW USER
      • SYSTEM CONFIGURATION
        • GUEST JOURNEY
        • PRE-ARRIVAL SURVEY
        • MOBILE CONCIERGE
        • PLACES
        • UPGRADES
        • CHECK-IN
        • EMAIL DOMAIN CONFIGURATION
        • PMS/CM INTEGRATIONS
      • SYSTEM NOTIFICATIONS
        • PRE-ARRIVAL
        • SURVEY COMPLETION
        • VOUCHER BOUGHT
      • RESERVATIONS
        • ADD/IMPORT RESERVATIONS
        • UPDATE RESERVATION STATUS
      • OPERATIONS
        • UPSELLING
        • ONLINE CHECK-IN
        • GUEST PROFILES
        • GUEST JOURNEY
      • MARKETING
        • GUEST SEGMENTS
        • EMAILS
        • CAMPAIGN
      • OPTIMIZATION
        • PRODUCT OPTIMIZATION

      SYSTEM CONFIGURATION

      tips to configure KAI for your automation

      GUEST JOURNEY

      • Add Room Type in the Personalized Pre-arrival Email
      • Change Review Link
      • Guest Journey Configuration
      • Online Check-in Configuration
      • Customize Guest Journey Emails
      • Whitelabel Domain URLs and Email Addresses for OTAs
      See more

      PRE-ARRIVAL SURVEY

      • Change Pre-arrival Survey Completion Notification Emails
      • Customize the Pre-arrival Survey Form

      MOBILE CONCIERGE

      • Displaying Daily Activities in the Mobile Concierge
      • Add/Edit Facility
      • Add Google Tracking ID into the Mobile Concierge
      • Use a Subdomain for Mobile Concierge

      PLACES

      • Add Places

      UPGRADES

      • Upsell Room Upgrade During Pre-arrival

      CHECK-IN

      • On-Premise Kiosk Self Check-in
      • Embed Online Check-in to Hotel Website

      EMAIL DOMAIN CONFIGURATION

      • Set Up Custom Email Domain Authentication

      PMS/CM INTEGRATIONS

      • PMS & CM Integration
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